|Location||London, United Kingdom|
Permanent Full Time
|Job Ref||HD 4159|
This agency is one of the world’s largest global communications groups, operating in over 100 countries. The Group is made up of two major divisions: Creative Group (the creative agencies) and the Media Group
They have a multi-disciplinary offering, united under one leadership, all in one building. advertising, media, data and technology, digital, social, mobile, CRM, UX, sports and entertainment, public relations, corporate communications, healthcare, design, research, employer branding and recruitment. They are the only truly integrated marketing and communications company in the UK.
Their mission is to unite brands and people through meaningful connections and drive business success.
They are the smallest and fastest growing of the global networks and have a challenger brand mentality and it’s an exciting time for the business, with their recent move to a new building where all their agencies sit under one roof and share one common purpose; to bring media and creative closer together for the benefit of their clients.
This International agency is a dedicated team supporting global and international clients across insight, media, creative and digital. The culture of our group is best described as dynamic, entrepreneurial and collaborative.
They are solely immersed in international assignments and have the experience and understanding to fulfil the needs and challenges of international clients. They believe in modelling team structures after those of their clients. They are set up to meet the unique requirements of each, from highly centralized managing multiple markets from one hub to more coordinated or decentralized needs, but in all cases seeking to add value by leveraging central and local media expertise and the totality of or client’s media investments
Working as part of the international team this is an opportunity to truly focus on growing their business and to manage a portfolio of international and UK clients currently within the luxury, finance and travel sectors. You’ll be expected to help manage a best in class service for their clients, as well as develop innovative solutions for their business needs. You’ll be expected to support the senior account team, develop strong industry and internal network relationships in order to manage day to day activity, whilst developing junior team members and advocating within the London agency market.
To provide support to the Account Director and Managing Partner across a wide skill set (planning, buying, reporting, billing, administration)
Develop the media skills of the Account Executives across the team (with one Account Executive directly reporting into you)
Managing workload in addition to your direct report, ensuring a high-quality output
Be a day to day point of contact for your clients, providing regular campaign updates and proactively managing their expectations
Working closely with the wider department members, in particular the other Account Manager within your team
Demonstration of sound understanding of both offline and online planning and the roles of each channel, including conflicts and issues
Development of client management skills, providing core support for your Account Director on account handling
To provide support/assist with any additional projects beyond client responsibilities as requested (new business, market reviews, competitive analysis, trend reports)
Lead by example, taking a positive attitude at all time, embracing opportunities, resolving issues collaboratively and swiftly, and making sure that the Account Directors are kept abreast of any issues/concerns
Remain up to date across the travel, luxury and finance landscapes
Who they're looking for:
Star talent! With a passion and thirst to thrive in the media industry
High-energy, can-do attitude, and self-starter approach when managing projects
Previous commercial experience across both offline and online media planning/buying experience from a media agency environment (ideally within an international account management team)
Prior experience of client service and clear communication skills, able to present with conviction and gravitas
Prior experience of managing and developing junior team members
Candidate must have good administration skills: excellent attention to detail, an eye for creating clear and concise presentations, good numerical skills
Knowledge of industry research and measurement tools (TGI, ComScore, Google Analytics, Ad Dynamix, DCM, Sizmek)
Proficiency in MS Office Suite