Account Manager – Outdoor Specialist HD3994

Location London, United Kingdom
Job Type Permanent Full Time
Job Sector - AGENCY
Outdoor Specialist
Telephone 07824549403
Salary To £30,000 (dep on exp)


The purpose of this role at this major outdoor specialist company is to be an integral member of a team responsible for the servicing a major agency directing and growing their OOH business.

The Account Manager will help oversee and coach Account Executives in the team and reports into an Account Director.

You are expected to collaborate and share learning and experiences with the wider Planning department and to contribute to the company as an active member of the business.

Key Accountabilities and Responsibilities

Assist the Account Director in developing and managing the relationship with agency and media owner contacts
• Assist in promoting the company's offering to clients and agencies and to identify ways of driving more revenue
• Developing effective OOH solutions across the portfolio of clients and agencies
• Look at new ways to improve the quality and creativity of the way clients are serviced
• Work with their team to ensure they are delivering effective OOH solutions for clients
• Develop an in-depth understanding of the Planning philosophy and ensure this is followed at all times
• Develop a thorough understanding of all proprietary and industry tools and systems and train others where applicable
• Have a good understanding of clients’ business, their industry and the competitive landscape
• Undertake competitive analysis
• Collate production requirements for teams
• Prepare post-campaign analysis
• Ensure that Account Executives are delivering to deadline
• Identify any potential client issues and resolve and escalate as appropriate
• Present quarterly updates and new insights to agencies and clients
• Develop sound relationships internally
• Develop strong relationships with key agencies, clients and media owners
• Grow industry knowledge through internal training programmes
• Attend media owner presentations
• Develop thorough understanding of all planning tools, templates and systems and help train Account Executives
• Update internal databases as required
• Work with the Account Director and Group Account Director in the development of annual business plans
• Actively promote the business units
• Involvement in non-account work i.e. internal working parties, forums etc
• Undertake and assist with internal recruitment requirements as required

Key Competencies (Skills and Behaviours)

• Builds rapport quickly, maintains and develops on-going and productive relationships
• Excellent client-facing skills
• Personable, credible and establishes trust

• Natural strategic thinker
• Analytical, able to interpret data and develop strong and relevant assumptions
• Creative and innovative, ideas orientated
• Strong attention to detail
• Numerate
• Can identify improvements and new initiatives

• Commercially astute and switched on
• Business Development / Sales potential

• Confident presentation skills
• Demonstrates a clear, lively and engaging style
• Articulate and expresses ideas clearly and succinctly
• Good listener and interprets others well
• Good written skills – good grammar, clear and concise

• Problem solving / solution focused
• Calm under pressure, clear thinker
• Seek resolutions
• Works well under pressure and tight deadlines
• Negotiation skills

• Collaborative and supportive team player – enjoys being part of a team
• Able to guide and mentor others
• Motivating and energising member of the team
• Goes extra mile to help colleagues
• Intuitive with good emotional intelligence

• Excellent multi-tasking skills
• Organised and structured
• Good planning skills
• Adaptable and flexible to change

Qualifications, Skills and Experience

• Good understanding of media landscape
• Advanced MS office skills
• Educated to A-level or equivalent
• Strong knowledge of OOH sector – ideally 3-5 years

• Previous experience of working within media planning
• Media agency/direct client exposure
• Previous people management/supervisory experience
• University degree

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